Tescan SHIELD
Our tiered service and support program designed to meet your operational, compliance, and budgetary needs.
"At Tescan Customer Service, we realize that you made a significant investment by purchasing one of our solutions. The mission of our global team of service professionals is to assure that your Tescan solution continues to perform to the best of its capability now and for many years to come. At your service!"
RONALD DAAS
CHIEF CUSTOMER SERVICES OFFICER
CHIEF CUSTOMER SERVICES OFFICER
What You Can Access
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Online SEM Application Training
Online SEM training introduces the principles of SEM and its practical use. You’ll discover how the microscope works, how to prepare samples, and how to capture reliable images. Interactive sessions help you build confidence in operating the system and interpreting the results, supporting effective use of SEM in both scientific and industrial settings.
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Onsite SEM/FIB-SEM Application Training
Onsite training is conducted directly on your own SEM or FIB-SEM system, ensuring hands-on experience tailored to your equipment and applications. Participants will learn optimal system operation, sample preparation, imaging, and analysis techniques to achieve high-quality results. The training helps users build confidence and efficiency in performing advanced microscopy tasks.
Application Training in Demo Laboratory – SEM/FIB-SEM
Hands-on training is conducted in a fully equipped demonstration laboratory, providing participants with direct experience in operating SEM or FIB-SEM systems. The training covers instrument operation, sample preparation, imaging techniques, and analytical methods using advanced equipment. It enables participants to develop practical skills and a deeper understanding of microscopy applications in research and industry.
SEM/FIB-SEM User School in Demo Laboratory
User school offers intensive, hands-on training in SEM and FIB-SEM techniques within a fully equipped demonstration laboratory. Participants will obtain practical experience in system operation, sample preparation, imaging, and analytical methods. The program is designed to strengthen user competence and promote best practices in advanced microscopy applications.
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